IE11 & Edge WebGL Rendering Issue in Windows

IE11 & Edge WebGL Rendering Issue in Windows
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We created a default project using cocos2dx 3.14.1 framework in Javascript. While running this on IE11 and Edge browser (WebGL) on some machines, the images are coming distorted, while it runs without issues on other browsers (Firefox and Chrome). Please see the below screenshot.

Also attached is the system information of one of the machines facing the issue and the browser version used.

Time of this report: 4/21/2017, 17:40:07
Machine name: SYS51
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160930-0600)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: DG41RQ__
BIOS: BIOS Date: 02/08/08 17:50:03 Ver: 08.00.10
Processor: Pentium® Dual-Core CPU E5700 @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 4052MB RAM
Page File: 2051MB used, 4439MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode (35.0 KB)

Could someone help us regarding the issue?


Could you tell me please if you tested cocos2d-x 3.15 in the IE11? I tested it on three computers and it throws an exception while loading the test project. I also tested the ‘hello world’ app in Microsoft Edge and Google Chrome and it didn’t work as well. It works for me only in Firefox. I have no idea if this issue happens only to me.

I wrote about this issue in my topic: