Anyone know about this issue? (New audio engine on iOS)

Cocos2d-x 3.3 with Lua (Quick 3.3)

It is just one line of code:
AudioEngine:play2d(“game.mp3”)

The error is below:
cocos2d::experimental::AudioCache::readDataTask(): ExtAudioFileOpenURL FAILED, Error = 2003334207

The mp3 is perfectly work at a new quick 3.3 project with the same code, but it does show the error when I put this code in our project. What more, all of the mp3 file will cause this error with this “play2D” function, and the sound cannot come out.

I search about the error no. 2003334207 but find nothing useful.

Anyone have ideas? It made us have to use the old audio engine.

1 Like

I also have this problem ,the cocos2d-x version is 3.4 final. :pensive:

I’m seeing this problem for lots of my users, but not all… I personally never had this crash on my test devices.
Crashlytics reports that 59% of crashes occur in iOS9, and 31% in iOS8.
My app uses Cocos2d-x 3.8. Strange.

i also have the same problem , cocos2d-x version 3.10 , app crash when play sound effect ,mp3 file is also ok.

I also have this problem , but it seems to be a random crash.
We are using version 3.11 right now but we plan to upgrade to version 3.13.1 asap.