[3.8.2] Android Crash GLES3GPUFramebuffer

Cocos Creator
#1

We have a quite downloaded game (more than 50 milion download) which has some crashes at the moment but we cannot find a way to fix it.
We are not able to remproduce it and the crash is apparently only on armv7.

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
pid: 0, tid: 19997 >>> com.globalfun.tj2015.google <<<

backtrace:
  #00  pc 0x0000000000219cfe  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::cmdFuncGLES3CreateFramebuffer(cc::gfx::GLES3Device*, cc::gfx::GLES3GPUFramebuffer*)+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #01  pc 0x000000000021d5cf  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::GLES3GPUFramebufferHub::update(cc::gfx::GLES3GPUTexture*)+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #02  pc 0x00000000001361b5  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::GLES3Texture::doResize(unsigned int, unsigned int, unsigned int)+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #03  pc 0x00000000000c8323  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::Texture::resize(unsigned int, unsigned int)+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #04  pc 0x0000000000135b75  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::GLES3Swapchain::doResize(unsigned int, unsigned int, cc::gfx::SurfaceTransform)+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #05  pc 0x00000000001a9d8d  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (cc::MessageQueue::consumerThreadLoop()+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #06  pc 0x00000000001ab05f  /data/app/com.globalfun.tj2015.google-h4-1qPvpvFTUxyrfRoM3aA==/split_config.armeabi_v7a.apk!libcocos.so (void* std::__ndk1::__thread_proxy<std::__ndk1::tuple<std::__ndk1::unique_ptr<std::__ndk1::__thread_struct, std::__ndk1::default_delete<std::__ndk1::__thread_struct>>, void (cc::MessageQueue::*)() noexcept, cc::MessageQueue*>>(void*)+16384) (BuildId: d0170189e42e1d28852f04498a18d4376e64ff82)
  #07  pc 0x00000000000a6293  /apex/com.android.runtime/lib/bionic/libc.so (__pthread_start(void*)+20)
  #08  pc 0x0000000000060803  /apex/com.android.runtime/lib/bionic/libc.so (__start_thread+30)

We did try to release armv7 with GLES2 only but we got similar issue:

pid: 0, tid: 6433 >>> com.globalfun.tj2015.google <<<

backtrace:
  #00  pc 0x00000000002059ac  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::cmdFuncGLES2CreateFramebuffer(cc::gfx::GLES2Device*, cc::gfx::GLES2GPUFramebuffer*)+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #01  pc 0x0000000000209bff  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::GLES2GPUFramebufferHub::update(cc::gfx::GLES2GPUTexture*)+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #02  pc 0x000000000012c6a7  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::GLES2Texture::doResize(unsigned int, unsigned int, unsigned int)+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #03  pc 0x00000000000c7903  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::Texture::resize(unsigned int, unsigned int)+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #04  pc 0x000000000012c261  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (cc::gfx::GLES2Swapchain::doResize(unsigned int, unsigned int, cc::gfx::SurfaceTransform)+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #05  pc 0x00000000001a016d  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (cc::MessageQueue::consumerThreadLoop()+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #06  pc 0x00000000001a143f  /data/app/~~BQauNjAR8UduKAEfCfYn3Q==/com.globalfun.tj2015.google-3eUrvV7XgHHOIrBKUT7KOw==/split_config.armeabi_v7a.apk!libcocos.so (void* std::__ndk1::__thread_proxy<std::__ndk1::tuple<std::__ndk1::unique_ptr<std::__ndk1::__thread_struct, std::__ndk1::default_delete<std::__ndk1::__thread_struct>>, void (cc::MessageQueue::*)() noexcept, cc::MessageQueue*>>(void*)+4096) (BuildId: 910ceecfc3e2b783444ead66a485ce14854efa2f)
  #07  pc 0x00000000000aaf93  /apex/com.android.runtime/lib/bionic/libc.so (__pthread_start(void*)+40)
  #08  pc 0x0000000000064203  /apex/com.android.runtime/lib/bionic/libc.so (__start_thread+30)

This is a quite important crash which is affecting our performance, is there a way to fix this?

#2

We also see similar issues for our game, can you share link to your game?

#3

Sure:

1 Like
#4

May be your atlas texture size is too large. Try check your atlas size or config of dynamic atlas

#5

Can i ask other question ? Can you capture TS crash besides native crash ? Do you use Firebase ?

#6

Sorry I was on holiday!
Our atlases are max 2048x2048 (some of them), other are smaller.
Autoatlas is setted to 1024x1024.

#7

Unfortunately I cannot reproduce the crash in any way.
I just get the log on google play developer console.

There are no other (major) crashes beside that.
We do use Firebase as analytics.

#8

Yes just want to ask if in general, how can you catch Typescript crash on Firebase. My Firebase setup only catches native crash, not scripting crash within typescript.

#9

It does not catch typescript bug to me too, I don’t there is actually a way to get that.