Uncaught (in promise) TypeError: fullscreen error

[wijesijp]

I am using cocos creator 1.10

When my game run on Chrome 71 and Android browser I get the following error

cocos2d-js-min.js:1 Uncaught (in promise) TypeError: fullscreen error
    at Object.requestFullScreen (cocos2d-js-min.js:1)
    at Object.autoFullScreen (cocos2d-js-min.js:1)
    at enableAutoFullScreen (cocos2d-js-min.js:1)
    at Object.onStart (main.js:320)
    at g.<anonymous> (cocos2d-js-min.js:1)
    at cocos2d-js-min.js:1
    at cocos2d-js-min.js:1

The game basically hangs after this error.
I didn’t have this error few days back.

I did following as some of the forums suggested it. But I am still getting the error.

// cc.view.enableAutoFullScreen([
                    //     cc.sys.BROWSER_TYPE_BAIDU,
                    //     cc.sys.BROWSER_TYPE_WECHAT,
                    //     cc.sys.BROWSER_TYPE_MOBILE_QQ,
                    //     cc.sys.BROWSER_TYPE_MIUI,
                    // ].indexOf(cc.sys.browserType) < 0);
                    //

                    cc.view.enableAutoFullScreen(false);

Can anyone suggest a workaround for this?

[slackmoehrle]

@Big_Bear may be able to help us with this.

[Ronsku]

I literally posted this yesterday with several links to forum posts with the same issue from the Chinese forums

CC 2.1.0 "fullscreen error" initializing cocos2d-js library

Hi, There is an error in the cocos2d-js library file that happens on mobile devices. It that happens immediately when cocos2d-js-min.js is downloaded and is running (when page is loaded but before the game loading is complete). Error: Uncaught (in promise) TypeError: fullscreen error Happens only on mobile or mobile chrome emulator. I tested with iPhone xs Safari and Chrome, you get stuck in loading screen because of this JavaScript error. This error is not in your project code, but straigh…

[Big_Bear]

it is a bug of chrome device simulation tool with chrome version 71,the simulation tool can not compatible some features,and the web-mobile package will works well at real device.

[Ronsku]

@Big_Bear ooh, that’s very nice to hear!

Thanks for your response and have a nice day!

[wijesijp]

cc.view.enableAutoFullScreen(false);

So do we have to set this to false or keep the code as it is ?

[Big_Bear]

no need for that

[tuantri]

It will work well on real devices, but I think it become a problem when we want to release our game on facebook instant. Is there any way to fix it? @Big_Bear do you have any idea?