Need help with Android error (java.lang.UnsatisfiedLinkError)

Need help with Android error (java.lang.UnsatisfiedLinkError)

We just released this game. There were quite a few crashes on the first day, most of them from these errors.

I’m really desperate… Does anyone know a solution to this issue?

cocos-creator: I am using version 3.6.3 and android api target is set to 31.

------------------- Android Log
Exception java.lang.UnsatisfiedLinkError: dlopen failed: library “libcocos.so” not found
at java.lang.Runtime.loadLibrary0 (Runtime.java:1077)
at java.lang.Runtime.loadLibrary0 (Runtime.java:998)
at java.lang.System.loadLibrary (System.java:1661)
at com.cocos.lib.CocosActivity.onLoadNativeLibraries (CocosActivity.java)
at com.cocos.lib.CocosActivity.onCreate (CocosActivity.java)
at com.cocos.game.AppActivity.onCreate (AppActivity.java)
at android.app.Activity.performCreate (Activity.java:8290)
at android.app.Activity.performCreate (Activity.java:8270)
at android.app.Instrumentation.callActivityOnCreate (Instrumentation.java:1329)
at android.app.ActivityThread.performLaunchActivity (ActivityThread.java:4009)
at android.app.ActivityThread.handleLaunchActivity (ActivityThread.java:4201)
at android.app.servertransaction.LaunchActivityItem.execute (LaunchActivityItem.java:103)
at android.app.servertransaction.TransactionExecutor.executeCallbacks (TransactionExecutor.java:135)
at android.app.servertransaction.TransactionExecutor.execute (TransactionExecutor.java:95)
at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2438)
at android.os.Handler.dispatchMessage (Handler.java:106)
at android.os.Looper.loopOnce (Looper.java:226)
at android.os.Looper.loop (Looper.java:313)
at android.app.ActivityThread.main (ActivityThread.java:8669)
at java.lang.reflect.Method.invoke (Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:571)
at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1135)

Look at the error message of this problem, it is caused by the absence of the so file libcocos.so, you can try to execute clean project and repackage it again.

Unfortunately, even after a clean and rebuild, it didn’t work.
samsung a23
samsung a11q
This is a phenomenon that only occurs on these two models, hmm… is there any other solution?

You can check to see if all the ABI options are included when building Android

I already checked 3 times.

스크린샷 2023-01-31 오전 8.54.46

Is it a problem caused by leaving vulcan on?