(2.4.0 version) Video player do not play

I used it on start() function but the video do not play, what is wrong??

var video = this.getComponent(cc.VideoPlayer);

I can ask engineering to take a look at this topic.

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I test in v2.4.0, and it play nomal, could you give me your demo to test.

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I use your demo, and it works normal. Which browser and which browser version you use?

I use microsoft edge anh gg chrome with the latest version. Is there any other way to fix this problem on my device?

You can try to update creator version, maybe it has fixed in higher version.