Would you like to see paid support?

[Zinitter]

Paying to fix engine bugs would be too unfair.

I mean on the “paid support” for fixing engine bugs.

And not common business. There’s a reason why you have to license/pay for those different engines out there. You are licensing the product and getting support in return. Where’s my account manager from Chukong?

@walzer stated these

I will never set license fee for cocos engine, including the framework, cocos studio editor, and cocos code ide. In China pirated software are everywhere, even Microsoft, Adobe, Unity, Autodesk make little money from Chinese market. It doesn’t make sense at all to sell software license here, so I will never set up cocos’ business model in that way. (That’s also an important reason why I open source cocos2d-x from day one).

I feel more satisfied with the business model of AnySDK and Cocos Play, especially Cocos Play. We are sharing a percentage of revenue from mobile games running on Cocos Play, (you can regard it as a cocos version of google play only running in China), so the best cocos2d-x games share income with us, and benefit the whole community. That’s fair.

As a last resort, they could also just join us as a game developer

If not remember wrong, i have read post that stated Cocos team have helping certain company on using Cocos2d engine to develop their game.

[Meir_yanovich]

So The Bottom Line , what Chukong are planing for us ? can we get answer and not play guessing games before we decide using the engine ?

[Maxxx]

I think large companies using cocos2d-x might be willing to pay for support, as it wold be less expensive than paying their own staff to work around/investigate issues.
But indie developers less so.
As a hobbyist more than anything I can’t afford to pay for support.

One idea: Have cocos2d-x membership at levels.
Free for individual users but add an optional maid membership that gives priority support - still via the forums but staff prioritise responses to paid members - maybe via a separate forum.
So by paying an annual fee, I know my forum questions will be answered and not languish.

then have a ‘premium’ membership aimed at the pros who may want to provide their source for help - this cold be via private pages in the forum (or elsewhere)

Just a thought.

[bilalmirza]

hey,

I need to get support to convert my project to android. There are no thirdparty softwares. i just want to run it on android.

paid support anyone?

[energyy]

IF it is build using cocos2d-x it is quite easy

[bilalmirza]

yes… actually I’ve done around 15 android games with cocos2dx… but this one I’m have problems with.

[slackmoehrle]

What problems are you having?

[bilalmirza]

Sorry i just realised i posted this in the wrong thread. I was able to solve the issue, one file wasn’t compiling properly and this wasn’t showing up in the logs and build was successful. I had to trace it back compiling each file separately.

The problem was at my end. Sorry for the wrong thread post again

Thanks