Crash on cocos2dx 3.1.1

Hi all.
I am a newbie. I have a small game on Google Play. And in 1 week run. I received 1600 crashs :((
This is report of Google Developer Console. I cannot see anything in it.
Please help me!.
This is detail report:

1,626 crash

--------------device------------
ZenFone 3 Max (ZC553KL) (ASUS_X00DD) 225 13.8%
A1601 (A1601) 129 7.9%
Galaxy A9 Pro (a9xproltesea) 126 7.7%
Galaxy J7 (j7e3g) 51 3.1%
Galaxy Grand Prime (fortunave3g) 46 2.8%
Galaxy A5(2016) (a5xelte) 42 2.6%
Galaxy A7(2017) (a7y17lte) 41 2.5%
Galaxy J1 Mini (j1mini3gdx) 37 2.3%
CPH1605 (CPH1605) 35 2.2%
Galaxy Grand Prime (fortuna3g) 31 1.9%
Galaxy J2 (j2lte) 30 1.8%
Galaxy Grand Prime (grandprimeve3g) 30 1.8%
Zenfone MAX (ASUS_Z010) 30 1.8%
Galaxy A5(2017) (a5y17lte) 26 1.6%
A33f (A33) 26 1.6%
ROBBY (V3750AN) 20 1.2%
F1w (F1f) 19 1.2%
10 evo (htc_acawhl) 18 1.1%
Galaxy A3(2016) (a3xelte) 17 1.0%
Xperia XA (F3116) 17 1.0%
Others 630 38.7%
--------------log---------------
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

_ZN9rapidjson12GenericValueINS_4UTF8IcEENS_19MemoryPoolAllocatorINS_12CrtAllocatorEEEE10FindMemberEPKc

backtrace:

native: pc 0000000000222434 /data/app/com.vnparametit.andrvn-1/lib/arm/libcocos2dlua.so (_ZN9rapidjson12GenericValueINS_4UTF8IcEENS_19MemoryPoolAllocatorINS_12CrtAllocatorEEEE10FindMemberEPKc+31)

native: pc 0000000000222457 /data/app/com.vnparametit.andrvn-1/lib/arm/libcocos2dlua.so (_ZN9rapidjson12GenericValueINS_4UTF8IcEENS_19MemoryPoolAllocatorINS_12CrtAllocatorEEEEixEPKc+2)

native: pc 00000000003306ab /data/app/com.vnparametit.andrvn-1/lib/arm/libcocos2dlua.so (_ZN10cocostudio26WidgetPropertiesReader025012createWidgetERKN9rapidjson12GenericValueINS1_4UTF8IcEENS1_19MemoryPoolAllocatorINS1_12CrtAllocatorEEEEEPKcSC_b+262)

native: pc 00000000003310e5 /data/app/com.vnparametit.andrvn-1/lib/arm/libcocos2dlua.so (_ZN10cocostudio9GUIReader18widgetFromJsonFileEPKcb+336)

native: pc 000000000029ef1f /data/app/com.vnparametit.andrvn-1/lib/arm/libcocos2dlua.so (_Z48lua_cocos2dx_studio_GUIReader_widgetFromJsonFileP9lua_State+138)

native: pc 00000000002ca158 /data/app/com.vnparametit.andrvn-1/lib/arm/libcocos2dlua.so